World Retail Banking Report 2020 #infographic

World Retail Banking Report 2020 #infographic

The World Retail Banking Report 2020 by Capgemini and Efma discusses how retail banks are under pressure to evolve as new customer-focused entrants gain substantial market momentum as the current pandemic climate forces customers to engage more digitally with their banks. The report emphasizes the need for banks to expand into platform-based models, and to make their core competitive.


World Retail Banking Report 2020 #infographic

infographic by: www.capgemini.com

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